Making Sustainability Real

Making Sustainability Real is our approach to embedding sustainability throughout Canary Wharf, implementing a clearly defined vision that takes account both the risks we face and the opportunities that lie ahead.

As we move into a new era, with new, residential areas creating a truly mixed community, our strategy and long-term thinking will help shape Canary Wharf as a city for the future.

The brilliant thing about the future is that it hasn’t happened yet, but it’s a future that we can all do something about.
Martin Gettings, Group Head of Sustainability, Canary Wharf Group plc


Canary Wharf’s population is set to rise from 120,000 today to around 200,000 by 2030. New developments will create additional jobs and our first residential areas. Inevitably this will bring new social, environmental and economic challenges and opportunities, and our strategy has been developed to address these.

Our strategy is based around four pillars that shape how we work and help us to work actively with our stakeholders to embed our vision for sustainability:

Evolve: Placemaking has always been central to Canary Wharf Group’s vision and the Group is focused on creating intelligent, versatile and connected places of the future where people enjoy living, working and relaxing

Include: Since 1987, the Group has sought to create not just a new city district, but a community. Today, it remains focused on ensuring that the area, and everyone around it, thrives, socially and economically

Pioneer: Canary Wharf has always been a centre for innovation and regeneration, at the forefront of economic and technological change. Today, it is home to some of the UK’s leading technology companies, helping to facilitate collaboration and innovation

Optimise: Canary Wharf’s unique operating model, combined with its close relationships with tenants and suppliers, means that from design to completion and ongoing management, it can create zero-carbon, zero-waste space


To help us Make Sustainability Real, we have a long-term vision of where we want to be as a company in 2030. To enable us to get there, and ensure our sustainability performance continues to improve, we set new, measurable objectives and targets every year. Detailed targets drive our progress in our key corporate responsibility areas, each of which is aligned with relevant SDGs. These include science-based targets for greenhouse gas reduction, doing our part to address climate change, which has huge implications for how cities are built, managed and lived in.

Even if there’s no target for a particular area, it doesn’t necessarily mean that improvements won’t be made that year. As well as enabling us to measure progress, the targets also help us identify where further improvements are needed.


We have also mapped each of the SDGs against our material issues to enable us to focus on the SDGs where we can have the largest impact. By aligning our targets with the SDGs, we are demonstrating our commitment to working towards a globally important external agenda as we aim to make Canary Wharf the world’s first SDG-compliant city.

We support all 17 SDGs, but inevitably our work means we support some more closely than others. Based on the mapping exercise, we have ranked each SDG in order of materiality:

We have set, and report progress against, specific targets for each of the goals’ indicators. Together, these targets are helping us achieve our goal of being a city of the future, and for Canary Wharf to be the world’s first SDG-compliant city. Examples of the work we do to support the SDGs can be found in our Circular , Positive , Innovative and Responsible chapters.


Our Corporate Responsibility Group (CRG) oversees our approach to sustainability. The CRG meets six times a year, and brings together senior management from across the Group to raise and discuss related sustainability issues, and if necessary put together actions plans on how to address them. We periodically evaluate the CRG and our approach to the management of issues to ensure that the CRG always remains relevant. As well as measuring progress against targets and goals, the CRG provides an opportunity for its members to present on sustainability topics, and provides an ideal knowledge-sharing forum.

The CRG has further defined responsibilities set out by our ISO 14001 and ISO 50001-certified environment and energy management systems (EMS), as well as being reviewed independently to ensure the group remains current.


Our business activities are guided and driven by a number of codes and policies.

Our overarching Code of Business Practices and Ethics is supported by a series of policies, including our:

Compliance ultimately depends on our employees who implement our programmes and enable us to achieve our objectives.


Every January, we hold an annual management review, which considers reports on Quality, Environment, Health and Safety and Security. Progress against targets, environmental incidents, awards, changes to policy and any major changes affecting the EMS are also highlighted, as well as upcoming projects and improvements. The report and any amended policies are sent to the Canary Wharf Group CEO for review and approval. This enables us to update top-level policy, and to ensure we maintain ISO compliance.